 22-24 Knowle Avenue Blackpool FY2 9RX Tel: 01253 353009 Email: info@knowledene.com |
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Access Statement for Knowledene Self-catering Holiday ApartmentsINTRODUCTION We aim to provide an accessible holiday location to all our guests and will help to provide any assistance that is needed. PRE-ARRIVAL • We have a website at www.knowledene.com . This gives a lot of information about our apartments, their location, and the local facilities.• Enquiries or bookings can be made via letter, email, phone, or the website. • We have a car park at the front & rear of the property. There is also ample on-street parking. • A bus stop is situated about 300 meters from the property. The buses are wheelchair accessible. • Trams run along the promenade to Uncle Tom's Cabin, approximately 200 meters away. These are not wheelchair accessible • The nearest train station (Blackpool North) is about 1 mile distant. A taxi rank is situated outside the station and a plentiful supply of can take guests to our premises. • Via Tesco's website you can arrange for shopping to be delivered to your apartment on or before arrival • The nearest RADAR toilet is on the promenade opposite Uncle Tom's Cabin, approx 200 metres from the apartments. ARRIVAL AND CAR PARKING FACILITIES • There is a car park at the front of the building which takes two cars. This is only a few meters from the entrance.• The front car park slopes very slightly to the road, is even, and constructed of block paving. • There is also parking for a further four cars on the rear car park which has a rough tarmac surface. It is reached via an alleyway at the side of the building next door. Access can also be gained through the garden but this involves crossing the lawn, negotiating a ramped pathway, and four steep steps to the back door. • There is also on-street parking which is almost level, & is approximately 10 meters from the entrance. • We can assist guests with luggage. MAIN ENTRANCE AND RECEPTION • The entrance to the front door has 2 steps – 13cm & 15cm high, 15.5cm deep, with an additional 3cm threshold under the door which is 95cm wide & hinged on the left. We are hoping to incorporate a grab rail alongside the front door during early 2007.• The keyhole lock is 147cm high from the top of the first step. • There is a doorbell on the right, set at a low height. • The entrance door leads into a lobby 132cm long by 116 cm wide. There is a further 13cm high step though a 80cm wide door into the hallway. • The hallway is104cm wide, leading to the 3 downstairs flats & the owner's flat. The latter has a doorbell at 1.4 meters from the floor. • Facing the entrance door are stairs to the first floor. There are 15 treads of depth 24cm, rise 20cm and width 65cm. These are too steep for guests with walking difficulties unless aided. DOWNSTAIRS – FLATS 1 & 2 Access and Location • Flat 2 is directly off the entrance corridor
/ lobby. The door is 80cm wide, opening inwards onto the lounge/kitchen.
It is a fire door, so is heavy and has an assisted closer. Flats 1 & 2 Dining Room & Lounge Flats 1 & 2 Bedrooms Flats 1 & 2 Shower-Room & WC
[Ensuite] DOWNSTAIRS – FLAT 3 Access and Location • Flat 3 is smaller than Flats 1 & 2 and is located along a winding corridor from Flat 1.• It is opposite the rear entrance door from the garden. • The flat entrance door is 80cm wide, opening inwards onto the bedroom. It is a fire door, so is heavy and has an assisted closer. • The facilities are similar to Flats 1 & 2, but space is more restricted. It is not accessible to a wheelchair. • It's bathroom is small and similar to Flat 1. UPSTAIRS – FLATS 4 & 5 Access and Location • These two flats are identical and are at the top of one flight of stairs with 15 treads . One flat is a metre or so to the left & the other immediately to the right.• They are similar to flat 1, but have an extra bedroom containing a 4'6” double bed. • Their entrance doors are 70cm wide, opening inwards onto the flats' private corridor of width 70cm. Being fire doors, they are heavy and have assisted closers. • The facilities are similar to Flats 1 & 2, but, because there is more furniture in the lounges, space is more restricted. They are not accessible to a wheelchair. • The bathrooms are similar in size to Flat 2 (and larger than Flats 1 & 3). They are reached from the central corridor from within the flat & rather than through one of the bedrooms. UPSTAIRS – FLATS 6 & 7 Access and Location • These two flats are almost identical and are at the top of one flight of stairs with 15 treads . They are in front of the stairs, one slightly to the left & the other slightly to the right.• They are similar in size to Flat 3 but, being studio apartments, have a combined kitchen / lounge / bedroom containing a 4'6” double bed. • Their entrance doors are 76cm wide, opening inwards. Being fire doors, they are heavy and have assisted closers. • The facilities are similar to Flat 3, with space somewhat restricted such that they are not accessible to wheelchairs. • The bathrooms are a similar size to Flat 2 (larger than Flats 1 & 3) & are reached from the bedroom. ADDITIONAL INFORMATION • An information folder is produced in size 12 font CONTACT INFORMATION • Address: Knowledene Holiday Apartments, 22-24 Knowle Avenue, Blackpool, Lancashire, FY2 9RX• Telephone: 01253 353009 • Email: sale@knowledene.com • Website: www. knowledene.com • Fax not available • Hours of operation: Phones – 9.00am - 9.00pm all week Email – Variable but we aim to reply within 2 hours (during daylight). • Wheelchair & Scooter Hire - Free delivery & pickup - Tel 01253 408453 / 766796 • Local public transport numbers: Bus 01253 473 001 http://www.metrocoastlines.com Train 0845 748 4950 http://www.nationalrail.co.uk • Local accessible taxi numbers: Blacktax 01253 596596. If required, please ask for a taxi to take a wheelchair or scooter. • Shopmobility: 01253 476 451 We welcome your feedback to help us continuously improve. If you have any comments please phone 01253 353 009 or email info@knowledene.com |
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